by a Pioneer in Africa

My laptop, just a year and a half old, suddenly crashed and I lost everything. All my newsletters, my email lists and addresses, everything that had taken months to create—all gone! Then on my way back to the States to claim my warranty, my dead laptop was stolen, right out of my bag.

If I had not been discouraged before, I was now positively depressed. While I was at my wit’s end about what to do next, I arrived in Orlando and met Tim Ross, a member of Pioneers’ Information Technology Team. It was almost—almost—like meeting an angel! He listened to my story, empathized with me, and didn’t even make me feel stupid for my irresponsibility of not backing up my material. Then, he offered to go with me to Best Buy, help me choose a computer, and set everything up for me before I left town. After we found just the right laptop, Tim spent basically a whole day working on my new machine, making sure it was set up, backed up and secure.

One of my favorite things about the people at Pioneers is the personal attention and interest they give each person. I felt as if I was getting VIP service, but I think that’s how they treat every person who comes through—as if they’re someone special, someone loved by God.

Thanks Tim, and thanks everyone at Pioneers in Orlando for the way you live out God’s love as you serve each day. You are a blessing to me and to so many others.